Overview
CSAT Solutions (“CSAT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy applies to information collected through this website. It does not apply to information collected offline or through services governed by a separate agreement.
Information We Collect
We collect information in the following ways:
- Information you provide. When you fill out a contact or inquiry form, request a quote, apply for a role, or otherwise communicate with us, you may provide your name, email address, phone number, company, and any details you choose to include in your message.
- Information collected automatically. When you browse the site, we and our service providers may collect technical data such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits.
- Cookies and similar technologies. We use cookies and similar tools to operate the site and understand how it is used, as described below.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the information or services you request.
- Operate, maintain, secure, and improve the website and our services.
- Review and process employment applications submitted through the site.
- Analyze site usage and performance so we can improve content and functionality.
- Comply with legal obligations and enforce our agreements.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help a website function and remember your preferences. We use the following general categories:
- Essential cookies that are necessary for the site to work and to remember choices such as your cookie preference.
- Analytics cookies that help us understand how visitors use the site so we can improve it. These may be set by third-party providers.
When you first visit, we show a cookie notice so you can accept or decline. You can also control cookies through your browser settings, which let you block or delete cookies. Disabling some cookies may affect how parts of the site function.
How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who perform functions on our behalf, such as website hosting, analytics, form processing, and recruiting, and who are permitted to use the information only to provide those services.
- Legal and safety recipients when we believe disclosure is required by law, regulation, or legal process, or is necessary to protect the rights, property, or safety of CSAT, our customers, or others.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law. You may also unsubscribe from marketing messages at any time by following the instructions in the message.
Third-Party Links
This site may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.
Children’s Privacy
This website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the site after changes take effect indicates your acceptance of the updated policy.
Contact Us
If you have questions about this policy or how we handle your information, contact us at:
- Email: [email protected]
- Phone: (713) 934-5200
- Mail: 7909 Northcourt, Houston, TX 77040
